Customer Service Assistant/Fresh Graduate Jobs In Egypt And Career In Joud Home Accessories Vacancies In Cairo 2014
Employer Joud Home Accessories
Job Title Customer Service Assistant
Languages Fluent English & Arabic
Country Egypt
Job Category Call Center, Customer Service, Office Manager / Executive Secretary
Job Type Full Time
Description - Responsible for Company Hotline; answering all phone calls, logging of customer orders and processing to final delivery. - Full management of all customer orders through all channels and communicating to warehouse team for proper execution and delivery. - Welcoming/assisting walk-in customers with their orders and process transactions on POS system. - Logging of full customer data on Company CRM System. - Conducts outbound calls to customers for retention and engagement purposes. - Perform periodic visits to the Company Retail Outlets to ensure Product Display is adhering to pre-set standards - Attend periodic company events and assist customers and process orders. - Manage Shipping company account and follow up on all customer orders - Sending daily reports to management with progress and tracking of customer orders - Manage companys supplies - Responsible for writing up Minutes of Meeting when necessary and distributing to all parties. - Manage the companys supplies, stationary supplies and determine adequate stock levels of all supplies. - Regularly updating all company ordering forms, documents and presentations with new designs/products and comm - Ensure all products are displayed correctly in the showroom and window display
Qualifications Bachelor’s degree is required, preferably in Business/Commerce/Mass Communications
Gender Any
Experience 0 – New Graduate Years.
Other Skills o Customer Service Skills o Excellent Communication skills – Verbal & Written o Fluent in Arabic & English o Time Management o Organizational skills o Multi-tasking o MS Office Applications – Word, Excel, must be excellent in Power point Presentations
Salary (L.E.) Negotiable
Job Contact Info. Please send CV to heba.fadel@joudhome.com with Customer Service Assistant in Subject
Employer Joud Home Accessories
Job Title Customer Service Assistant
Languages Fluent English & Arabic
Country Egypt
Job Category Call Center, Customer Service, Office Manager / Executive Secretary
Job Type Full Time
Description - Responsible for Company Hotline; answering all phone calls, logging of customer orders and processing to final delivery. - Full management of all customer orders through all channels and communicating to warehouse team for proper execution and delivery. - Welcoming/assisting walk-in customers with their orders and process transactions on POS system. - Logging of full customer data on Company CRM System. - Conducts outbound calls to customers for retention and engagement purposes. - Perform periodic visits to the Company Retail Outlets to ensure Product Display is adhering to pre-set standards - Attend periodic company events and assist customers and process orders. - Manage Shipping company account and follow up on all customer orders - Sending daily reports to management with progress and tracking of customer orders - Manage companys supplies - Responsible for writing up Minutes of Meeting when necessary and distributing to all parties. - Manage the companys supplies, stationary supplies and determine adequate stock levels of all supplies. - Regularly updating all company ordering forms, documents and presentations with new designs/products and comm - Ensure all products are displayed correctly in the showroom and window display
Qualifications Bachelor’s degree is required, preferably in Business/Commerce/Mass Communications
Gender Any
Experience 0 – New Graduate Years.
Other Skills o Customer Service Skills o Excellent Communication skills – Verbal & Written o Fluent in Arabic & English o Time Management o Organizational skills o Multi-tasking o MS Office Applications – Word, Excel, must be excellent in Power point Presentations
Salary (L.E.) Negotiable
Job Contact Info. Please send CV to heba.fadel@joudhome.com with Customer Service Assistant in Subject
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